SLT provides facilities for advance booking of Sri lanka Railway ticket for their customers. This M-Ticketing service is specially available for the SLT Megaline customers that be achieved through their phone lines from their homes or offices with out any delay to make their journeys through the Sri Lanka Railway that can take you to most parts of the island. Before you go on booking the ticket read the conditions first.
This is an extension of Mobitel's M-Ticketing service to SLT customers. The service is now offered to SLT Megaline customers. If you are a Megaline customer, you can now simply reserve your intercity express train tickets from your SLT telephone simply by dialing 1265.
Reservations of Sri Lanka Railway intercity and express train tickets.
How to register
Call 1265 to register with SLT Contact Center for the service by giving your N.I.C. number and name.
You can nominate people for the service by providing the names and the N.I.C. numbers of nominees eg: Family members.
How to reserve tickets
- Call 1265 from your SLT telephone and press "2" to choose the service.
- New ticket reservations open at 10.00 hrs daily.
How to collect the ticket
Tickets can be collected from any of the following ticketing locations.
- SLT locations with Mobitel presence
- Mobitel locations
- Mobitel authorized dealers
- Singer Mega showrooms
Applicable Charges for train ticket reservation:
- 1265 calling charges - Rs.08.00
- Ticket Price - Standard train ticket charge
- SLT charge - 15% from ticket fee
Your Credit limits
- SLT Prestige customers are allowed to purchase tickets up to a credit limit of Rs. 3,500/- per month.
- Other customers can purchase tickets up to a credit limit of Rs. 2,500/- per month.
- Service available for Megaline residential customers only.
- To avail themselves of the service Postpaid customer's billing arrears for the last 30 days should be less than Rs. 400 and prepaid customers should have the required prepaid balance.
- Number of tickets per NIC/per phone number is five per journey.
- Only full tickets are available and children who are above 3 years should obtain full tickets.
- All the train ticket cancellations are handled by SLR.
- Calling charges or service fees are not refundable on cancellation of tickets.
- If the train service is canceled SLR will provide full refund of the ticket price.
- If the customer want to cancel the train ticket, 75% of the ticket value only will be refunded by SLR.
- Booking for warrant and SLR passes cannot be done through this service.
- If a ticket is lost, a duplicate ticket will not be issued under any circumstance.
- If a customer is using the ticket for official travel, he/she should be advised to keep a copy of the ticket for reimbursement as the original is collected at the rail station.
- Above mentioned charges are exclusive of taxes. Relevant taxes will be applicable at the time of ticket purchase.